We do a lot of deliveries for the research departments at the hospital in Southampton. We recently delivered research samples to Germany, U.S.A., Glasgow, Reading as well as collections from Poole Hospital. We receive either a telephone call or email from the department requiring the delivery and we then pick up from the most convenient point for collection (we actually go to Departments in hospital so it is more convenient for the sender). As these are time sensitive items we aim to get them delivered as soon as we can. We track all the parcels we send.